Terms and Conditions
All payments to Jeffries Travel Adventures are non-refundable and non-transferable. Jeffries Travel Adventures has contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain refunds. Contractual agreements allow us to keep our package prices low and allow you to make monthly zero-interest payments on your vacation.
Please Note:
To decrease your monthly payment, you can put down a higher deposit amount. You must maintain your monthly payments, or you will be subject to cancellation of your trip.
Name changes are allowed for a fee of $250.00 per name change.
The lead reservation passenger will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the lead passenger to inform all other parties traveling of the contents of these terms and conditions. The lead passenger, by accepting this receipt and making payment to Jeffries Travel Adventures and/or its suppliers, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for all travel related services.
Jeffries Travel Adventures acts only as an independent agent for suppliers in selling travel related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This travel agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your ticket, invoice, or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects. This travel agency shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social, or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Please note that Jeffries Travel Adventures has an allegiance to their clients and not any vendor. We quote the trip which we feel will be best suited to our client’s preferences, budget, and lifestyle. We do have preferred vendors who we know offer an excellent experience for our travelers. Rates are subject to change without notice until a deposit is made on reservation for rates to be locked in.
Valid US Passport BOOKS are required for all travelers for international air travel, regardless of age, including infants. Traveler assumes complete and full responsibility for and hereby releases this travel agency from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel.
Traveler assumes full responsibility for obtaining these documents prior to dates of travel. Traveler understands that for a passport to be considered valid it must have 6 months validity remaining on it after projected travel return date.
Travelers also are responsible to be aware if any past criminal activity will impede them boarding an airplane or leaving the United States, which may include, but not limited to unpaid federal loans, declared incompetence, owed large sum of child support, convicted drug trafficking, under federal arrest or subpoena, forbidden by court order, parole, or probation. Canada will not allow entrance if you have ever had a drunken driving conviction. Travelers are recommended to contact their attorney for legal advice should any of these apply to them. By embarking upon his/her travel, the travelers voluntarily assume all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks and is advised to obtain appropriate insurance coverage against them. For more information regarding passports, please visit: https://travel.state.gov/content/travel/en/passports.html
Cancellation Policy:
If you cancel for any reason, insurance is highly recommended. The policy must be brought within 14 days of the deposit placed on the trip. Standard insurance must be taken or a letter waiving insurance must be emailed 14 days after deposit is received. No exceptions.
Automatic Billing Plan:
You are automatically enrolled in our automatic billing plan upon booking. You can relax knowing that your future payments will be made automatically. When you book, we’ll calculate an evenly divided automatic billing plan for you, and you will know in advance on the day of every month that your payment will be processed. Your initial deposit is due at the time of booking, and your future payments will be charged according to the schedule you see on your invoice. Automatic billing is available at no charge. You can opt out of automatic billing by emailing us after you make your reservations. Please send an email to info@jeffries-travel.com.
Payments and Cancellation:
Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferable. All reservations (except where specified) will require a deposit, and the amount due and the monthly payment plan will be clearly noted.
Full Payment: All reservations can be paid in full at the time of booking as long as the tour still has available space.
Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee of $250 will automatically be added to your invoice one day after your final payment date.
Reinstatement of Reservations: If your travel reservations have been canceled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $250 will be added to your invoice and must be paid in advance to apply for reconfirmation of services.
Last Minute Reservations: All reservations must be made no later than 60 days before departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours, and all applicable cancellation penalties will apply.
Form of Payment: Jeffries Travel Adventures accepts all major credit or debit cards (American Express, Discover, Mastercard, Visa).
Refunds: All payments to Jeffries Travel Adventures are non-refundable and non-transferable. This is because Jeffries Travel Adventures has contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds. This way, we can keep our package prices competitive and allow you to make monthly payments on your vacation.
Cancellation: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to info@jeffries-travel.com with your invoice number, full name, and travel date. Once your email has been received, you must complete the cancellation request form sent to you via email to complete the cancellation process. If you do not receive an acknowledgment within 48 hours, please call 919-519-5523 to ensure your information was received.
Reservation Name Changes: Name changes due to incorrect information being provided will incur a $250 per person charge plus any additional supplier fees. Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Name Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
Force Majeure
There may be times when either party is unable to perform, or complete performance, under the travel contract for reasons out of each other’s control. These are called force majeure events and, if they occur, make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events that may trigger this provision include but are not limited to, acts of God, acts of government, acts of war or civil unrest, insurrection or revolts, military action, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any other event outside the reasonable control of either party.
In the event that a force majeure event occurs, the parties will look to and follow the cancellation policies of the suppliers, what is stated in the travel proposal, and these terms & conditions. Any changes to those policies are at the sole discretion of the supplier (if applicable) and Travel Agency. Passengers will be informed of their options if a force majeure event occurs.
Travelers with Disabilities
In order to fully enjoy your Jeffries Travel Adventure tour, we recommend that you select a trip that is suitable to your physical capabilities. Tour participants requiring any form of assistance, including travelers with physical disabilities and sight or hearing impairments, are required to notify Jeffries Travel Adventure prior to reservation for review and our agreement. Additionally, the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers, or other tour, hotel, and ship personnel are not able to provide such assistance. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for their personal safety. Jeffries Travel Adventure reserves the right to reject participation or remove any individual from a tour if notification was not provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the passenger's sole responsibility. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. Jeffries Travel Adventure can suggest touring options based on specific requirements.
Wheelchairs & Walkers: USA Tours: Pursuant to the Americans with Disabilities Act (the ADA), Jeffries Travel Adventures seeks to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise Jeffries Travel Adventures of their accessibility requirements prior to booking in order for Jeffries Travel Adventures to determine if reasonable accommodations are available. Jeffries Travel Adventures will endeavor to accommodate special access needs but does not guarantee that it will be able to do so in all cases.
International Tours: Hotels, sea, and river cruises outside of the United States are not required to comply with ADA requirements and, therefore, may not have ramps, wide entryways, or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers, and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers, and motorized scooters may not be taken aboard motor coaches and river cruises.
Service Animals: Service animals cannot be accommodated on international escorted tours. Passengers on the USA escorted tours who require a service dog because of a disability should check with Jeffries Travel Adventures prior to booking a tour.
Airlines and Hotels
Jeffries Travel Adventures is not responsible for the services and policies imposed by the airlines. Airline schedules and flights are subject to change without notice. Jeffries Travel Adventures is not responsible for penalties incurred for tickets, international or domestic, not issued by Jeffries Travel Adventures due to schedule and/or flight changes. Airline reservations completed online are subject to review and, should Jeffries Travel Adventures deem it necessary, may be rebooked to match minimum connecting time requirements and/or tour package itineraries, in which case you will be notified immediately. Airlines reserve the right to demand immediate issuance of tickets whenever they determine that specific flights are heavily booked, even when normal ticketing rules do not require tickets to be issued until a later date. In this instance, Jeffries Travel Adventures will require immediate and full payment of the airfare. This situation overrides invoice terms and conditions and payment due dates. If full payment is not received, seats will be cancelled by the airline and may not be available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements and airfare will be the sole responsibility of the passenger.
Airline Tickets: Jeffries Travel Adventures airline tickets will be issued electronically approximately 30 days prior to departure and are fully non-refundable.
Airline Seat Assignments: The airlines bear the sole authority of assigning seats on group flights. Jeffries Travel Adventures airline contracts are for economy-class seats only. If you require another class of service, you may consider purchasing your own flights and purchasing your land-only package from Jeffries Travel Adventures.
Airline Frequent Flier Programs: Passengers are responsible for contacting their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules, which are updated frequently. Some discounted or promotional airfares, as well as some code-share flights, are not eligible for mileage accrual. Some private airfares, such as a "Jeffries Travel Adventures Airfare," are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an "Instant Purchase" published airfare. Not all published airfares are eligible for mileage. Jeffries Travel Adventures will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights that were initially eligible for mileage accrual no longer being eligible. We highly recommend passengers provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible for determining whether previously earned mileage may be applied to flights to secure upgrades.
Contact Information: Pursuant to TSA Secure Flight requirements, passengers are responsible to provide Jeffries Travel Adventures with their name as it appears on their passport (or other government-issued I.D. when traveling), date of birth, gender, address, phone number, email and fax data for all passengers. Passengers must ensure that names are correctly listed on their invoices. Jeffries Travel Adventures will not be responsible for passengers who do not receive an invoice or documents or are denied boarding due to inaccurate information.
Airline Name Changes: Any name change, including minor spelling corrections, may require airline reservations to be canceled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus a $250 revision fee per change. Jeffries Travel Adventures will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at info@jeffries-travel.com.
Airline Taxes & Fuel Surcharges: If you purchased airfare, airline taxes, and fuel surcharges are included. Prior to the completion of full payment, there is a potential for a price increase(s) due to increases in government-levied taxes and fees and/or fuel surcharges. To avoid potential increases, you may choose to accelerate your final payment in order that your tickets may be issued. Once issued, airline tickets are no longer subject to potential increases but are fully non-refundable. Certain overseas domestic flights are subject to air taxes which can only be paid locally; in these cases, the specific flights and amounts of those taxes are indicated in our package presentation and pre-departure documentation.
Schedule Changes: In the event of an airline schedule change, Jeffries Travel Adventures will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Jeffries Travel Adventures is not responsible for schedule changes, including, when applicable, changes in routing and/or the number of stops in the itinerary. Jeffries Travel Adventures is unable to provide compensation for schedule changes, seat assignment modifications, or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Jeffries Travel Adventures of amended flight details in writing at info@jeeffries-travel.com. Jeffries Travel Adventures cannot be held responsible for land services, including arrival and/or departure transfers if flights are changed without its knowledge.
Hotel Accommodations: All rooms requested are standard twin-bedded (two single beds) rooms with private facilities unless you have specifically requested a king/ double size bed. Please understand although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel's management on a run-of-house basis. Some single rooms are smaller than a standard room size. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5-star hotels, the use of air-conditioning abroad differs greatly from the United States. Many European hotels were built before central air- conditioning was introduced. Air-conditioning is often shut down at night and from the end until the start of the summer months. All hotel rates are not negotiable and based on Jeffries Travel Adventures' agreements with its suppliers. Hotel check-in time is generally not before 3:00 p.m., and check-out time is before noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late-night flight is being used. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations.
Transfers
Transfers are provided as indicated for each tour by car, minibus, or motor coach, provided airfare is purchased from Jeffries Travel Adventures. If you purchase a land-only tour, or if you deviate from the arrival and/or departure dates as stated in the itinerary, you will have the responsibility to purchase your own transfer to the hotel. Your arrival transfer is guaranteed for up to two hours from your scheduled arrival time in order to compensate for minor delays. Jeffries Travel Adventures or the transfer company will not be responsible for flight delays, for any reason, beyond two hours from your originally scheduled arrival time. In case of a delay, whether due to flight delay, immigration, and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements, such as a taxi. Transfer costs are not refundable, and any additional expenses will be your responsibility. The cost of a transfer is more expensive than hiring a taxi, as a Jeffries Travel Adventures transfer necessarily includes round trip service, or 'dead-leg,' meaning that our driver must come to the airport, hotel, or pier only to pick you up and necessarily loses a one-way fare. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Jeffries Travel Adventures transfer drivers, while not employees of Jeffries Travel Adventures, are reliable. They provide you with a full welcome service, transfer you to the correct location, and are prepared to answer your questions along your ride.
Photographic Release
Jeffries Travel Adventures may take photographs or video of its trips, and trip participants grant Jeffries Travel Adventures permission to do so and for it to use same for promotional or commercial use without payment of any compensation to the participant.
Use of Website: www.jeffries-travel.com
Agreement between Customer and Jeffries Travel Adventures: www.jeffries-travel.com is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of www.jeffries-travel.com constitutes your agreement to all such terms, conditions, and notices.
Liability Disclaimer
The information, products, and services published on this website may include inaccuracies or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. Jeffries Travel Adventures may make improvements or changes to this website at any time. In no event shall Jeffries Travel Adventures be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this web site or for any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site.
Links to Other Web Sites
www.jeffries-travel.com may contain hyperlinks to websites operated by parties other than Jeffries Travel Adventures . Such hyperlinks are provided for your reference only. Jeffries Travel Adventures does not control such Web sites and is not responsible for their contents.